momoHOSPITALITY
CONSULTANTS

GOOD HOSPITALITY STARTS BEHIND THE SCENES

Hospitality,
thoughtfully run.

From your first location to your next chapter.
Expert consultancy and adaptable software for
the people behind great hotels and restaurants.

Discover what’s possible
A warmly lit restaurant dining room with thoughtfully arranged tables
BUILT AROUND YOUR BUSINESS.AND THE PEOPLE IN IT.
INDEPENDENT THINKING. CONNECTED OPERATIONS.Meet your new way of working

01 / OUR EXPERTISE

Big ideas.
Everyday details.

Opening a place is one thing. Making it work is another. We connect the commercial decisions, the people and the systems that bring it all together.

01

Find your place.

Turn a hospitality idea into a considered plan, with a location and a business model that make sense together.

  • Concept & positioning
  • Location & feasibility
  • Commercial planning
PLAN
02

Build your team.

Bring the right people and practical processes together, ready for opening night and everything after.

  • Team structure & staffing
  • Opening readiness
  • Service workflows & training
LAUNCH
03

Make it flow.

Bring your daily operations into one adaptable system, built around how your business actually runs.

  • Custom operating software
  • Connected tools & reporting
  • Ongoing operational support
OPERATE

02 / SOFTWARE THAT FITS

Your business.
Your way.
Your operating system.

Every venue has its own rhythm. Your software should follow it.

We bring consultancy and software together: understand the operation, shape the tools, then keep improving them with you. One connected workspace, configured for your team.

We call it service-as-software.
Hands-on expertise, built into the way you work.

PICTURE YOUR WORKSPACEILLUSTRATIVE EXAMPLE
YOUR DAILY OVERVIEW

Ready for service.

M

The dining room, the kitchen and the team. In sync.

Before the doors open

Today

A starting point, shaped around your operation. Examples shown are illustrative.

03 / HOW WE WORK

In your corner.
From the beginning.

A working partnership, from the first conversation to the systems your team uses every day.

01 / LISTEN

Start with your reality.

We learn your ambitions, spend time with your operation and find the things that need to work better.

02 / SHAPE

Make a practical plan.

Together, we map the priorities, agree the scope and design the workflows and tools around your team.

03 / BUILD

Put it into practice.

We configure your system, support the rollout and help your people feel confident using it.

04 / EVOLVE

Keep making it better.

As your business changes, we adjust the software and the processes with you.

THE MOMO WAY

Let your people focus
on the people.

Hospitality is a human business. We believe good systems give your team more room to welcome guests, look after each other and do the work they love.

That’s the thinking behind Momo: practical advice and malleable software, working together behind the scenes.

A FEW GOOD QUESTIONS

Before we begin.

Who is Momo for?

Restaurant and hotel founders, independent operators and growing hospitality groups. We can help at the idea stage, ahead of an opening, or when an existing operation needs a better way to work.

What does “malleable software” mean?

Software that can change with your operation. Instead of forcing every client into the same workflows, we configure the modules, roles, reporting and processes around your business, then adapt them as your needs evolve.

Do we need to replace all our existing tools?

We start by reviewing what already works. Where suitable integrations are available, we can connect existing systems. We agree what to keep, connect or replace as part of the initial scope.

Can we start with one problem?

Yes. A focused first project could address staffing, opening readiness, location planning or an operational workflow. We agree a useful starting point before considering a broader system.

YOUR NEXT CHAPTER

What are
you building?

A new idea, a better operation, a bigger ambition.
Let’s start with where you are.

Create a brief to keep and share. Your details stay in this browser; nothing is submitted.

YOUR INFORMATION

Privacy, simply.

This website does not use analytics or advertising cookies. Fonts are loaded from Google Fonts. The workspace examples use fictional data.

The consultancy project brief is created on your device and is not submitted. Job applications use a separate form and privacy notice, which explain how applicant details and files are stored.